- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- https://www.hpe.com/au/
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Essential - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Visual Remote Guidance
- Service Response Time
- 4 Hour - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- HPE BC023A, BC023AR